Terms of Order & Sale

Please read carefully before placing your order. By placing an order, paying a deposit, or making full or partial payment, you confirm that you have read, understood, and agreed to the following terms.

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1. Product Appearance & Natural Variations

All Mika Atelier garments are individually crafted and not mass-produced.

Due to the nature of textiles and handmade production:
        •        Colour variation may occur between samples, images, and final garments
        •        Fabrics, lace, embroidery, linings, and trims may absorb dye differently, resulting in slight shade differences
        •        Lighting, photography, and screen settings may affect how colours appear
        •        Minor variations may occur in embroidery, lace patterns, embellishments, stitching, and fabric texture
        •        Materials or trims may occasionally be substituted with the closest available alternative

These are natural characteristics of bespoke and semi-bespoke garments and are not considered faults.

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2. Returns, Refunds & Exchanges

All orders are final.

We do not offer:
        •        Refunds
        •        Exchanges
        •        Returns
        •        Cancellations
        •        Credit notes

This includes (but is not limited to):
        •        Colour or shade differences
        •        Fabric or texture variations
        •        Design or embellishment variations
        •        Differences in appearance under lighting
        •        Change of mind after receiving the item
        •        Sizing or fit issues
        •        Incorrect measurements provided by the customer
        •        Preference on how the garment sits, fits, or feels

As all garments are made to order, customers are responsible for selecting the correct size and ensuring all measurements provided are accurate.

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3. Sizing & Fit

Garments are produced based on standard sizing unless agreed otherwise in writing.
        •        Measurements are used as a guide only
        •        Exact fit is not guaranteed
        •        We do not provide alterations
        •        Fabric design (such as borders, panels, or embroidery) may affect length and fall

Customers are responsible for selecting the correct size and providing accurate measurements.

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4. Design Interpretation

Each garment is made to closely reflect the selected design but may not be identical.

Variations may occur in:
        •        Embroidery patterns
        •        Borders and trims
        •        Thread tones and embellishments

All design requests or changes must be clearly stated at the time of ordering.

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5. Order Additions & Extras

Any additional features must be clearly written and confirmed at the time of order.

Examples include:
        •        Sleeves or sleeve modifications
        •        Dupatta
        •        Lining or additional coverage
        •        Belts or accessories
        •        Back or neckline changes

Only items listed and paid for will be included.

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6. Deposits
        •        Orders are only confirmed once a deposit is received
        •        Deposits are non-refundable and non-transferable
        •        Materials are sourced immediately upon payment
        •        Changes or cancellations after payment will result in loss of deposit

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7. Delivery & Shipping
        •        Orders are dispatched internationally and may be subject to customs processing
        •        Delivery timeframes are estimates and not guaranteed
        •        We are not responsible for courier or customs delays
        •        Responsibility transfers once the item is dispatched

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8. Timelines & Events

Production timelines begin only once:
        •        Payment is received
        •        Measurements are confirmed
        •        All details are finalised

Customers are responsible for ordering in sufficient time for their event.

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9. Alterations

We are not responsible for any issues arising after alterations carried out by third parties.

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10. Garment Care

We are not liable for damage caused by:
        •        Washing or dry cleaning
        •        Heat, ironing, or steaming
        •        Perfume or body products
        •        Improper storage

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11. Pricing & Payments
        •        Prices may vary depending on size, fabric usage, and customisation
        •        Express orders may incur additional charges
        •        Full payment is required before dispatch

By placing an order, you agree not to initiate payment disputes or chargebacks for items produced in line with these terms.

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12. Fabric Disclaimer

Some fabrics may have a natural odour due to packaging or transit. This will fade after airing or dry cleaning.
Mika Atelier is not responsible for any costs incurred for airing, cleaning, or treatment.

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13. Agreement

By placing an order, you confirm that you:
        •        Have read and understood these terms
        •        Agree to all conditions
        •        Accept these terms on behalf of all parties included in the order